> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inbox.adraa.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Integrate Adraa Inbox conversations with your own systems through the REST API.

Adraa Inbox is an omnichannel customer conversation platform — web chat, WhatsApp, Instagram, and email in one shared inbox. The Adraa Inbox API lets your own systems act on those conversations: route them to the right agent and reply to customers programmatically.

New to the product? The [Guide](/guide/overview) explains every feature. This section covers the REST API.

Typical uses:

* Assign conversations from your CRM based on account ownership
* Send order updates or notifications into an existing conversation
* Hand a conversation to the workspace AI agent, or take it back

## Get started

<Columns cols={2}>
  <Card title="Guide" icon="compass" href="/guide/overview">
    Learn the product feature by feature, from channels to automation.
  </Card>

  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Create a token, assign an agent, and send your first message.
  </Card>

  <Card title="Authentication" icon="key" href="/authentication">
    Set up workspace API tokens and keep them safe.
  </Card>

  <Card title="API reference" icon="code" href="/api-reference/introduction">
    Endpoints, request and response schemas, errors, and rate limits.
  </Card>

  <Card title="Open Adraa Inbox" icon="arrow-up-right" href="https://app.inbox.adraa.ai">
    Manage tokens and conversations in the agent console.
  </Card>
</Columns>

<Note>
  Questions or missing an endpoint you need? Email
  [support@adraa.ai](mailto:support@adraa.ai).
</Note>