Send a message
Conversations
Send a message
Sends a message to a conversation. The message is delivered on the conversation’s channel — web chat, WhatsApp, or email — and appears in the conversation thread as sent by API. Sending a message does not change the conversation’s assignment.
Rate limit: 60 requests per minute.
POST
Send a message
Authorizations
Workspace API token created in Settings → API. Tokens start with adraa_.
Path Parameters
ID of the conversation. Visible in the console URL when a conversation is open: app.inbox.adraa.ai/<workspace>/conversations/<conversationId>.
Example:
"cmbxgz9pq0003ph01m4n5o6p7"
Body
application/json
Message text. Maximum 2000 characters.
Maximum string length:
2000Example:
"Hi! Your order has shipped and should arrive on Friday."
Response
Message sent