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Adraa Inbox is an omnichannel customer conversation platform — web chat, WhatsApp, Instagram, and email in one shared inbox. The Adraa Inbox API lets your own systems act on those conversations: route them to the right agent and reply to customers programmatically. New to the product? The Guide explains every feature. This section covers the REST API. Typical uses:
  • Assign conversations from your CRM based on account ownership
  • Send order updates or notifications into an existing conversation
  • Hand a conversation to the workspace AI agent, or take it back

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Get started

Guide

Learn the product feature by feature, from channels to automation.

Quickstart

Create a token, assign an agent, and send your first message.

Authentication

Set up workspace API tokens and keep them safe.

API reference

Endpoints, request and response schemas, errors, and rate limits.

Open Adraa Inbox

Manage tokens and conversations in the agent console.
Questions or missing an endpoint you need? Email [email protected].