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The Adraa Inbox Zapier integration lets you connect your inbox to thousands of other apps without writing code. Start a Zap when a message arrives, and run inbox actions — send a reply, tag a contact, close a conversation — from any app Zapier supports.

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Connect your account

  1. In Adraa Inbox, an admin opens Settings → API and creates an API token (it looks like adraa_…). Copy it — it’s shown only once.
  2. In Zapier, add an Adraa Inbox step and choose Connect a new account.
  3. Paste the API token. Zapier verifies it and labels the connection with your workspace name.
The token is workspace-wide. Revoke it any time from Settings → API to disconnect every Zap using it.

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Triggers

Triggers start a Zap. They poll the inbox on Zapier’s schedule (every 1–15 minutes depending on your Zapier plan).

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Actions

Actions run as steps in a Zap.

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Searches

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Example Zaps

  • New Message → Slack: post every inbound WhatsApp message to a Slack channel.
  • New Contact → Google Sheets: append a row for every new contact.
  • Typeform → Create Contact & Conversation: open a conversation when someone submits a form.
  • Shopify order → Send WhatsApp Broadcast: notify a group about an update.
Triggers poll on Zapier’s schedule, so there’s a short delay (your poll interval) between an event and the Zap running. Everything is scoped to the workspace the API token belongs to.
All actions map to the public REST API; you can build the same automations directly against /api/v1 if you prefer.